Description

Logical system record for automated compliance monitoring implemented in Odoo SaaS 19.1 using Sales Orders, Purchase Orders, contacts, custom fields, automated actions, scheduled actions and Helpdesk tickets.

Runtime

  • Platform: Odoo SaaS 19.1
  • Environment: operational implementation described in the memorandum
  • Business owner: Compliance
  • Technical owner: Technology, subject to named-administrator confirmation
  • Compliance Helpdesk: ID 2
  • Registers Helpdesk: ID 6
  • Customer Care Helpdesk: AMLBot intake dependency
  • Access model: not documented in the memorandum
  • Configuration baseline: not independently inspected
  • Last verification: 2026-07-26, document review only

Functional Scope

  • SO and PO large-transaction, structuring, high-risk and profile-deviation monitoring
  • Internal UTR/FIU ticket creation and register support
  • ID-validity and risk-review reminders and KYC restriction
  • AMLBot wallet-risk ticket routing and client matching
  • Transaction Monitoring, UTR and ID-validity reporting
  • AMLBot and UTR gap analysis
  • Helpdesk and chatter audit trail

Data

The system processes restricted client identity, risk, wallet, transaction, monitoring, UTR/FIU and case information. It uses the custom fields and categories listed in PUB-IT-001 Automated Compliance Monitoring Controls in Odoo SOP.

Dependencies

  • Odoo contacts, Sales Orders, Purchase Orders and Helpdesk
  • Client and B2B tag governance
  • Risk profile, expected activity and review dates
  • Currency conversion to XCG
  • AMLBot email subject and body format
  • Configured wallet address fields
  • Compliance and Registers Helpdesk access and categories
  • Odoo backup, recovery and change management

Security and Control Expectations

  • Restricted access to monitoring, suspicion and UTR/FIU records
  • No client followers on internal compliance tickets by default
  • Approved automation and custom-field configuration
  • Audit logging, duplicate prevention and protected evidence
  • Failure monitoring, retry, exception assignment and aging
  • Controlled thresholds, exchange rates, timezone and lookback periods
  • Tested deployment, rollback, backup and restoration
  • Independent gap analysis and periodic operating-effectiveness testing

Boundaries

The system supports detection, routing, evidence and reporting workflows. It does not replace:

  • Compliance or MLRO investigation and UTR decisioning;
  • external FIU submission or confirmation;
  • sanctions, restrictive-action or CBCS-notification assessment;
  • complete KYC/CDD for legal entities, beneficial owners or representatives;
  • human review of unmatched or multiple wallet matches; or
  • independent assurance over control completeness and operation.

Relationships

Assurance

  • System existence supported by implementation memorandum: yes
  • Code/configuration independently inspected: no
  • Access and confidentiality independently tested: no
  • Scenario, boundary and failure testing evidenced: no
  • Scheduled actions independently confirmed active: no
  • Overall status: current implementation recorded for review; operating effectiveness not assessed

History

  • 2026-07-26: Added reciprocal procedure and control evidence relationships for Hermes handover.
  • 2026-07-26: Registered Odoo automated compliance monitoring from the 25 April 2026 implementation memorandum.