Purpose
Register the approved Service Flows Memo and its diagrams as the controlled overview of Bitkaya’s principal OTC trade, wallet, client-fiat-payment and treasury flows.
Audience
Directors, management, Sales or dealing personnel, Operations, Compliance, Treasury, Finance, Technology, Risk, internal assurance and authorized external reviewers.
Source Objects
- PRC-OTC-001 High-Level Overview of Principal OTC Service Delivery
- POL-ECM-001 Enterprise Compliance Manual
- Linked KYC, AML, market-conduct, risk, safeguarding, finance, IT and privacy policies
- Linked external VASP, LID, MOT, FATF and IT requirements
Publication Rules
- Treat the memo as an approved process overview, not as a complete operating procedure.
- Apply the linked BCMS procedures and controls for onboarding, screening, transaction monitoring, settlement, safeguarding, treasury, accounting, security, exceptions and reporting.
- Do not infer that quote acceptance constitutes compliance approval or that settlement can proceed while a required control remains unresolved.
- Do not use the memo’s principal, proprietary-inventory or no-custody statements as final legal or accounting conclusions outside the described OTC settlement flow.
- Use current approved system instructions, wallet and bank-account verification methods, confirmation rules, limits and exception routes.
- Review and reapprove the memo after material product, service, system, settlement, treasury, venue, legal, accounting, safeguarding or control change.
Approval
- Document title: Memo Bitkaya Service Flows
- Version: 1.0
- Effective date shown: 2025-06-30
- Last updated shown: 2026-03-12
- Next review date shown: 2026-07-01
- Approved by shown: Cees Quirijns (Director)
- Approval date shown: none; BCMS uses 2026-03-12 as the version approval date because it is the document’s stated last-update date
- Formal review status: overdue since 2026-07-01
Published Artifact
- Permanent artifact: Open approved Service Flows Memo (PDF)
- Pages: 6
- PDF metadata creation and modification date: 2026-03-16
- Artifact SHA-256:
6dd04cc99bf33bc6f31827ea8097955046a2084a0e32359a06d8e4e2bc311e74 - Visual content verified: end-to-end service, wallet, client fiat-payment and treasury flow diagrams and control-point table
Relationships
- Canonical process: PRC-OTC-001 High-Level Overview of Principal OTC Service Delivery
- KYT operating SOP: PUB-KYT-001 Odoo Pre-Trade and Post-Trade KYT Controls SOP
- Finance implementation SOP: PUB-FIN-001 Bitkaya Accounting Treatment in Odoo SOP
- Odoo automation SOP: PUB-IT-001 Automated Compliance Monitoring Controls in Odoo SOP
- Review issue: ISS-OTC-001 Review and Complete Principal OTC Service Flow Controls
Assurance
- Artifact registered and visually inspected: yes
- Approval named in document: yes
- Exact approval date explicitly stated: no
- Scheduled review current: no
- Exception flows and system mapping complete: no
- Operating effectiveness independently tested: no
- Overall status: approved process overview implemented; formal review and operating detail remain open
History
- 2026-07-26: Registered the approved Service Flows Memo version 1.0 as the controlled publication for PRC-OTC-001.