Objective
Ensure people practices support equal opportunity, development, wellbeing and respect for human rights, fostering a diverse, inclusive, and equitable workplace with zero tolerance for discrimination, providing regular training, skills development, and career growth opportunities, ensuring a safe and healthy working environment in compliance with occupational health regulations, and offering mental health and wellness support programs.
Control Activity
Human Resources and Compliance review workforce indicators, training, wellbeing actions and relevant concerns at least annually and escalate material gaps or patterns. This includes verifying that the workplace is diverse, inclusive, and equitable with zero tolerance for discrimination, regular training and career growth opportunities are provided, a safe and healthy working environment is maintained in compliance with occupational health regulations, mental health and wellness support programs are offered, and human rights are respected in all operations and business relationships following international standards.
Verification Requirements
- Verify that the workplace fosters diversity, inclusion, and equity with zero tolerance for discrimination.
- Verify that regular training, skills development, and career growth opportunities are provided.
- Verify that a safe and healthy working environment is maintained in compliance with occupational health regulations.
- Verify that mental health and wellness support programs are offered.
- Verify that human rights are respected in all operations and business relationships, following international standards.
- Verify proportionality: prioritize employee well-being, inclusion, and community engagement; broaden to structured CSR and impact programs as staffing and revenue expand.
Evidence
- Expected evidence: Recruitment, development and training records
- Expected evidence: Workforce and inclusion indicators
- Expected evidence: Wellbeing and safety actions
- Expected evidence: Concern and remediation records
- Evidence location: source evidence in SYS-ECM-002 Compliance Reporting and Evidence Repository; target Hermes assessment record in Odoo under ISS-HERMES-001.
- Retention: according to the applicable approved policy and Bitkaya record-retention requirements.
- Testing method: inspect the annual review and sample people decisions and concerns for adherence to approved standards
- Testing frequency: annual
Assurance
Runtime effectiveness results are maintained in Odoo and assessed through the Hermes workflow tracked in ISS-HERMES-001. This note defines design, ownership, evidence expectations and testing method; it does not contain a manually maintained operation, evidence or overall effectiveness rating.
- Design status: implemented
History
- 2026-07-26: Normalized evidence metadata and separated design status from runtime effectiveness.