Purpose

Assess, approve, refuse and record gifts, meals, hospitality, travel, entertainment and similar benefits offered by or to Bitkaya personnel.

Steps

#ActionDetailsEvidence
1Confirm business purposeConfirm a legitimate business purpose and whether the item is lawful, modest, reasonable, transparent and unrelated to improper influence. A gift or hospitality item may only proceed if it is lawful, modest and reasonable, linked to a legitimate business purpose, not intended to influence a decision, and capable of being openly disclosed and recorded if needed. If unsure, stop and ask Compliance.Business purpose record
2Prohibit excluded itemsProhibit cash or cash equivalents, personal loans or personal reimbursements, luxury travel or accommodation, influence-based benefits, benefits during sensitive live decisions (live licensing, approval, procurement, audit, enforcement, complaint, or investigation process), benefits for a decision-maker’s family and anything that would be difficult to explain in an audit or to the Board.Refusal record
3Allow routine modest refreshmentsAllow routine low-value refreshments or modest business meals without formal Compliance approval only when no public official or live decision is involved and the item is clearly modest.Register entry where required
4Obtain line-manager approvalObtain line-manager approval for non-sensitive items above the ordinary routine level and record them where required.Manager approval record
5Obtain Compliance pre-approvalObtain Compliance pre-approval above internal thresholds, for public officials, regulators or state-linked parties, for travel or accommodation, repeated benefits, sensitive timing or uncertainty.Compliance approval record
6Handle unsolicited giftsFor an unsolicited gift received unexpectedly: do not use it immediately; tell your manager and Compliance; Compliance decides whether it may be kept, returned, surrendered, or donated.Disposition record
7Record in Gifts and Hospitality RegisterRecord required approvals, refusals, offers, receipts and disposition in the Gifts and Hospitality Register. Approvals, refusals, and register entries must be retained under Bitkaya’s normal recordkeeping rules.Gifts and Hospitality Register entry
8Escalate sensitive itemsEscalate immediately if the item feels excessive, the timing is sensitive, the giver appears to expect a favor, the item is being kept off-record, travel or accommodation or unusual payment is involved, or a regulator or public official is involved.Escalation record

Exceptions and Escalation

Where any decision rule creates doubt, the item shall not proceed until Compliance has decided. Public-official and regulator matters always require Compliance approval.

Records

  • Request and business rationale
  • Manager or Compliance approval
  • Refusal, return, surrender or donation record
  • Gifts and Hospitality Register entry
  • Supporting receipt or communication

Relationships

Assurance

Runtime effectiveness results are maintained in Odoo and assessed through the Hermes workflow tracked in ISS-HERMES-001. This note defines design, ownership, evidence expectations and testing method; it does not contain a manually maintained operation, evidence or overall effectiveness rating.

  • Frequency: per item and periodic register review

History

  • 2026-07-28: Enriched steps with the full Gifts and Hospitality SOP (section 22): basic rule, always-prohibited list, simple decision rule, tiered approval rules, unsolicited-gift handling and escalation triggers.
  • 2026-07-26: Created from sections 9, 10 and 22 of the approved ABC Manual.